Privacy Policy
Welcome to Rick Owens. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and enhance website security
- Respond to your inquiries
- Comply with legal obligations
If you choose to receive marketing emails, we may also send updates about new products, promotions, and special offers. You can unsubscribe at any time.
Cookies
Rick Owens uses cookies and similar technologies to improve website functionality and enhance your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep products in your shopping cart
- Analyze website traffic
- Improve website performance
You can disable cookies through your browser settings, although some website features may not function properly.
Payment Security
Payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties when necessary to:
- Process payments
- Deliver your orders
- Provide customer support services
- Comply with legal requirements
- Protect our legal rights
These service providers are only permitted to use your information to perform services on our behalf.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our policies
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the email below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Rick Owens
Email: Support@rickowns.com