Shipping Policy

At Rick Owens, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below before placing your order.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During new releases, promotions, or holiday seasons, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • United States: 5–10 Business Days
  • Canada: 6–12 Business Days
  • Europe: 6–12 Business Days
  • Australia & New Zealand: 7–15 Business Days
  • Rest of the World: 7–15 Business Days

Please note that delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any available free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information. Tracking updates may take 24–48 hours to appear after the carrier receives your package.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your package appears delayed beyond the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate the shipment and provide updates whenever possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number along with clear photos of the damaged item and packaging so we can assist you promptly.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancel it.

Contact Us

If you have any questions regarding shipping or your order, please contact our support team:

Email: Support@rickowns.com

We appreciate your trust in Rick Owens and strive to provide a smooth and reliable shipping experience for every customer.